FAQs

BELOW IS A LIST OF OUR FAQs. WE HOPE IT WILL MAKE YOUR SHOPPING EXPERIENCE EASIER, IF WE HAVE NOT COVERED A QUESTION(S) THAT YOU MAY HAVE, PLEASE CONTACT US

Q. IS THIS WEBSITE SECURE?

A. YES, WE ARE SECURELY PROTECTED.

Q. DO YOU SHIP INTERNATIONALLY?

A. AT THIS MOMENT WE ONLY SHIP TO USA.

Q. DO YOU OFFER REFUNDS?

A. WE DO NOT REFUND. PLEASE SEE OUR RETURN POLICY FOR MORE INFORMATION.

Q. WHAT METHODS OF PAYMENST DO YOU ACCEPT?

A. VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER AND APPLE PAY. WE DO NOT ACCEPT PAY PAL OR ANY THIRD-PARTY PROVIDERS.

Q. HOW LONG DOES IT TAKE FOR MY ORDER(S) TO BE SHIP?

A. OUR FULFILLMENT TIME IS 3-6 BUSINESS DAYS FOR USA. DURING HOLIDAYS, ORDER(S) WILL TAKE LONGR DAYS TO SHIP. FOR MORE INFORMATION PLEASE SEE OUR SHIPPING POLICY.

Q. WHERE IS MY ORDER?

A. ALL ORDERS ARE SHIPPED VIA USPS AND CAN BE TRACKED WITH YOUR TRACKING NUMBER ON THE USPS WEBSITE. PLEASE, ALLOW 24 HOURS FOR TRACKING NUMBER TO BE UPDATED

Q. CAN I MAKE CHANGES TO MY ORDER?

A. UNFORTUNATELY, ONCE YOU'VE PLACED YOUR ORDER YOU CAN NOT MAKE ANY CHANGES, BUT WE UNDERSTAND SOMETIMES MISTAKES ARE MADE, IF YOUR ORDER HAS NOT FULFILLED YET, WE CAN CHANGE THE ORDER FOR YOU. FOR MORE INFORMATION AND INSTRUCTIONS CLICK HERE

Q. CAN I CANCEL MY ORDER?

A. ONCE YOUR ORDER HAS BEEN PLACED, YOU WILL BE UNABLE TO CANCEL IT.

Q. IF MY PACKAGE IS STOLEN, CAN YOU SEND A REPLACEMENT?

A. UNFORTUNATELY, WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS.